Contact Us

For Customer Service Inquiries

Aquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1-800-732-9678

Call Center hours are weekdays 8:00 a.m. to 5:30 p.m.,
Emergency service is available for all other hours including weekends and holidays.

The Town of Hingham is the new owner of the Hingham, Hull and Cohasset water system.  Please call 1-877-253-6665 if you have any questions.    

For Water Quality Management Inquiries

Water Quality Management Department
Aquarion Water Company
200 Monroe Turnpike
Monroe, CT 06468
1-800-832-2373

Holiday Closings

Aquarion Water Company’s Connecticut offices will be closed on the following holidays in 2021. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  • Friday, January 1 - New Year's Day
  • Monday, January 18 - Martin Luther King Day
  • Monday, February 15 - President's Day
  • Friday, April 2 - Good Friday
  • Monday, May 31 - Memorial Day
  • Monday, September 6 - Labor Day
  • Thursday, November 25 - Thanksgiving
  • Friday, November 26 - Day After Thanksgiving
  • Friday, December 24 - Christmas Eve

Aquarion Water Company’s Massachusetts offices will be closed on the following holidays in 2021. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  • Friday, January 1 - New Year's Day
  • Monday, January 18 - Martin Luther King Day
  • Monday, February 15 - President's Day
  • Friday, April 2 - Good Friday
  • Monday, May 31 - Memorial Day
  • Monday, July 5 - Fourth of July Observance
  • Monday, September 6 - Labor Day
  • Monday, October 11 - Columbus Day
  • Thursday, November 11 - Veterans Day
  • Thursday, November 25 - Thanksgiving
  • Friday, November 26 - Day After Thanksgiving
  • Friday, December 24 - Christmas Eve

Aquarion Water Company’s New Hampshire offices will be closed on the following holidays in 2021. If you need to report an emergency on these days, please call 1-800-732-9678. For all other matters, we will be happy to assist you when normal business hours resume.

  • Friday, January 1 - New Year's Day
  • Monday, January 18 - Martin Luther King Day
  • Monday, February 15 - President's Day
  • Friday, April 2 - Good Friday
  • Monday, May 31 - Memorial Day
  • Monday, July 5 - Fourth of July Observance
  • Monday, September 6 - Labor Day
  • Thursday, November 11 - Veterans Day
  • Thursday, November 25 - Thanksgiving
  • Friday, November 26 - Day After Thanksgiving
  • Friday, December 24 - Christmas Eve
  • Friday, December 27 - Christmas Day Observance

Customer Service Live Chat

Complete the captcha below to be directed to our secure chat service.